Policies

 

TERMS OF SERVICE

Thank you for choosing J'adore Sweets. All CAKE, SPECIALTY ORDERS AND LARGE order inquiries require at least TWO WEEKS notice. NO SAME DAY ORDERS. Rush orders are subject to a $35 fee. If you need an immediate response for a last-minute orders please send a direct email to jadoresweets1@gmail.com BEFORE placing your order. I cannot guarantee availability for last-minute orders but I will try my best.

ALL regular orders require full payment. If payment is not received, your invoice will be cancelled.

ALL cake orders require a 50% deposit. If payment is not received, your invoice will be cancelled. The remaining balance is due 2 days before pickup date.

REFUND POLICY

Due to the nature of our products, all sales are final.

 

DELIVERY AND PICKUP POLICY

Delivery is offered on SATURDAY'S ONLY.

Pickup time: After 5:30 (on weekdays)
 Please follow pickup instructions that will be sent to you.

Pickup 45 minutes after receiving your “ready for pickup” notification will result in a LATE FEE.

Notifications are sent via email.

PLEASE be at the given location on time.

Delivery is $10.

SHIPPING

Shipping is available for COOKIES ONLY.

If shipping is chosen for products other than cookies, your order will be cancelled.

CASH PAYMENTS

ALL orders and payments should be completed online! However, in the event of a cash transaction (pickup ONLY), cash payment should be received/dropped off in order to begin processing your order! Failure to provide cash payment will result in your order being canceled/unfulfilled!

SHIPPING DAYS ARE ONLY ON TUESDAYS AND WEDNESDAYS to ensure that your delicious cookies arrive fresh and in time!
Thursday, Friday, and early Saturday (before 5pm) orders are shipped on Tuesdays!
Late Saturday (after 5pm), Sunday, and Monday orders are shipped on Wednesdays!
ALL orders placed on Tuesdays and Wednesdays will be shipped the following Tuesday!